Are you ready to let AI transform your customers' experience in 2025?
The customer service landscape is undergoing a seismic shift as artificial intelligence (AI) becomes integral to operations. In 2025, enterprises are poised to revolutionize their support systems by integrating AI agents capable of handling Level 1—and even Level 2—support tasks with unprecedented efficiency.
Teneo's innovative platform exemplifies this transformation. By leveraging proprietary TLML™ technology and Generative AI, Teneo enables businesses to automate up to 100% of Level 1 and 50% of Level 2 support roles. This automation leads to operational cost reductions of up to 98%, while maintaining over 95% accuracy in handling customer inquiries. Customers benefit from instant, error-free responses, significantly enhancing satisfaction by eliminating wait times.
The broader industry trends underscore this shift. A McKinsey survey reveals that 65% of organizations are regularly utilizing Generative AI, nearly double the percentage from ten months prior. Furthermore, AI is expected to contribute an additional 3.5% to the global GDP by 2030, highlighting its substantial economic impact.
Who should attend?
This webinar is tailored for C-level executives overseeing contact center operations who are exploring AI-driven automation to enhance customer service.
Teneo's innovative platform exemplifies this transformation. By leveraging proprietary TLML™ technology and Generative AI, Teneo enables businesses to automate up to 100% of Level 1 and 50% of Level 2 support roles. This automation leads to operational cost reductions of up to 98%, while maintaining over 95% accuracy in handling customer inquiries. Customers benefit from instant, error-free responses, significantly enhancing satisfaction by eliminating wait times.
The broader industry trends underscore this shift. A McKinsey survey reveals that 65% of organizations are regularly utilizing Generative AI, nearly double the percentage from ten months prior. Furthermore, AI is expected to contribute an additional 3.5% to the global GDP by 2030, highlighting its substantial economic impact.
Who should attend?
This webinar is tailored for C-level executives overseeing contact center operations who are exploring AI-driven automation to enhance customer service.
