What Will You Learn?
Our exploration begins with Teneo 7.4, a transformative technology reshaping customer interactions in contact centers by boosting efficiency and customer satisfaction. We delve into Teneo Copilot, an innovative platform facilitating the creation and management of conversational AI solutions, streamlining their development, testing, and deployment in Teneo Studio and Studio Web. The journey continues with Teneo's NLU Accuracy Booster™ and TLML™ (Teneo Linguistic Modeling Language), which elevate contact center AI's understanding capabilities, achieving NLU accuracy rates of 95-100%. Lastly, we examine the Teneo RAG workshop, a specialized training program designed to maximize the potential of conversational AI solutions, enabling businesses to optimize their AI strategies and improve the customer experience.